Terms & Conditions

1. Agreement to Terms 1.1 Binding Contract. By accessing or using the Services, you confirm that you have read and voluntarily accept this Agreement. These Terms apply to all Customers, visitors, submitters, and third-party agents. 1.2 Authority. You represent that you have full legal authority to submit the cards and enter this Agreement, and that Titan may rely on this Agreement for its benefit. 

2. Description of Services & Turnaround Times 2.1 Nature of Services. Titan performs card grading, preservation, encapsulation, and related services. All turnaround times listed on our website or materials are estimates only and not guaranteed. 2.2 No Liability for Delays. Titan is not responsible for delays arising from volume, supply issues, operational needs, or carrier performance. Stated times are in business days and exclude weekends and holidays. 2.3 Authenticity Disclaimer. Titan provides a professional opinion regarding condition and authenticity. Titan does not guarantee authenticity, as highly advanced counterfeits or alterations may evade detection. You accept all risks associated with subsequent authenticity disputes, including resale disputes. 

3. Submission Requirements 3.1 Prohibited Submissions. Cards suspected of trimming, recoloring, surface removal, restoration, counterfeiting, print modification, or any form of alteration may be rejected. 3.2 Right to Refuse or Revoke Service. Titan may decline to grade a card at intake, or may later de-encapsulate, mark, or return a card if it is determined to be counterfeit, altered, or ungradable. If time or resources were spent evaluating a fraudulent or altered card, you agree to pay the associated review fees, including any specialized authenticity examinations. 3.3 Customer Warranties. You warrant that you possess no knowledge of any inauthenticity or undisclosed alteration. Titan has no liability for grading counterfeit, altered, or forged cards that could not reasonably be identified during inspection. 

4. Subjective Nature of Grading 4.1 Subjective Judgment. Grading is inherently subjective and may differ between grading companies or experts. Titan shall not be liable for disagreements regarding the grade assigned. 4.2 Finality of Grades. All grading results are final. Fees are non-refundable once grading begins. 

5. Handling, Liability, and Insurance 5.1 Standard of Care. Titan will exercise reasonable care while the cards are in our custody. 5.2 Loss or Damage Caused by Titan. If Titan determines that a card was lost or damaged due to Titan’s negligence, Titan will reimburse Customer for the documented purchase price of the card (proof required), or the fair market value if no documentation exists, plus a refund of grading fees. 5.3 Declared Value. You are responsible for listing a good-faith estimated market value on the Submission Form. Titan may adjust the declared value or service level if the listed value is clearly inaccurate. If you decline the adjusted fee, Titan may retain the cards until all owed charges are paid. 5.4 Liability Cap. Titan’s maximum total liability for any card shall not exceed the fair market value of the card immediately prior to the loss or damage, as determined under Section 5.2, plus a refund of all grading fees paid for that card. No other damages of any kind shall be recoverable.5.5 Inspection Upon Receipt. You must inspect all cards immediately upon 6. Fees, Payment, and Lien Rights 5.6 Post-Encapsulation Handling. Titan is not responsible for damage occurring after the card leaves our possession, including damage caused by cracking, tampering, third-party holders, or resale chains. Once the carrier marks a package as delivered, Titan’s responsibility ends. 

6. Payment 6.1 Payment Obligation. All fees—including grading charges, upcharges, authentication-related expenses, and service adjustments—must be paid in full. Fees become non-refundable once processing begins. 6.2 Security Interest & Lien. You grant Titan a possessory lien and a security interest in all cards submitted under Ohio Revised Code Chapters 1309 (UCC Article 9) and 1307 (Warehouse & Storage Law). This lien secures payment of all amounts owed to Titan. 6.3 Payment Authorization. Titan may charge any payment method on file for outstanding balances once grading is complete or when cards enter our possession. 6.4 Chargeback Prohibition. You agree not to dispute or reverse legitimate Titan charges. Any improper chargeback constitutes a breach of this Agreement. 6.5 Abandoned Orders. An order is considered Abandoned if an unpaid balance remains for ninety (90) days from the first invoice. 

6a. Process for Abandoned Orders: • Titan will make reasonable attempts to contact you. • If unpaid after 90 days, your rights to the submitted cards automatically transfer to Titan. • Titan may sell or dispose of the cards in a commercially reasonable manner under Ohio law. • Sale proceeds will first cover unpaid balances, interest, and costs. • Any remainder is issued as a non-cash credit to your Titan account; credits are non-transferable and non-redeemable for cash. 6.6 Interest on Late Balances. Past-due amounts accrue interest at 1.5% per month or the maximum permitted under Ohio law. 

7. Limitation of Liability & Warranty Disclaimer 7.1 Total Liability Limit. Titan’s maximum aggregate liability for any submission shall be strictly limited to the fair market value of the affected card(s), as determined under Sections 5.2 and 5.4, together with a refund of the grading fees paid for those specific card(s). No additional or cumulative damages of any kind shall be available to Customer.7.2 No Indirect Damages. Titan is not responsible for incidental, consequential, punitive, special, or exemplary damages, including lost profits or market depreciation. 7.3 No Warranties. Except where expressly stated, all Services are provided “as is” without any express or implied warranties, including merchantability or fitness for a particular purpose. . 

8. Third-Party Submissions 8.1 Authorized Third Parties. If a third party submits cards on your behalf, you remain fully bound by these Terms and responsible for all fees. 8.2 No Liability for Third-Party Conduct. Titan is not responsible for disputes or misconduct involving third-party submitters, group submitters, or middlemen. 

9. Governing Law & Dispute Resolution 9.1 Governing Law. This Agreement is governed by the laws of the State of Ohio, without regard to conflict-of-laws rules. 9.2 Jurisdiction. Any legal action must be brought exclusively in the state courts of Franklin County, Ohio, or the federal court located therein. 9.3 Attorney’s Fees. The prevailing party in any dispute is entitled to recover reasonable attorney’s fees and costs. 

10. Entire Agreement & Severability 10.1 Entire Agreement. These Terms, along with any submission forms or additional written agreements, represent the entire agreement between you and Titan. 10.2 Severability. If any provision is deemed unenforceable, it will be modified only as necessary, and the remainder will remain fully enforceable. 10.3 Further Actions. You agree to execute additional documents reasonably required to effectuate these Terms, including UCC lien documentation if necessary. 

11. SMS Notifications 11.1 By providing your mobile number, you consent to receive text messages relating to your submissions. 11.2 Message frequency may vary based on your orders. 11.3 Standard carrier message/data rates may apply. 11.4 You may opt-out at any time by texting STOP. 11.5 Support inquiries: titanpclabs@gmail.com. 

12. Force Majeure Titan is not responsible for delays or failures caused by circumstances beyond our control, including natural disasters, labor strikes, transportation failures, pandemics, or acts of terrorism. 

13. Customer Acknowledgment 13.1 By submitting cards, you acknowledge that you have read and understand these Terms and agree to be bound by them. You also acknowledge that you have had the opportunity to seek independent legal counsel.